Frequently Asked Questions

In order to watch films in the online program of the Darßer NaturfilmFestival, you must first register on the site. Please follow the instructions under Sign up.

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On your computer or laptop

Darßer NaturfilmFestival online is a browser based Internet-Portal. That means, that you only need an Internet-Browser to be able to navigate on our system and then watch movies in the browser, doesn’t matter what kind of Computer (PC or Mac) you use.

It’s suggested to keep your Computer operating system and used browser on the newest stand.

Windows 10 and higher or macOS 11 and higher:

• Microsoft Edge from version 88
• Firefox from version 89 (with Plugin "Widevine Content Decryption Module" Version 4.10.1440.18 and higher)
• Google Chrome from version 88
• Safari form version 15

Linux:

• Firefox from version 89 (with Plugin "Widevine Content Decryption Module" version 4.10.1440.18 and higher)
• Google Chrome from version 88
• Chromium

Tablets and smartphones?

You can use Darßer NaturfilmFestival online on a tablet or smartphone as well.

The mobile browserstreaming is possible

• on Android- (from version 11, with Chrome from Version 88)
• and iOS-devices (from version 15, with Safari).

More Information at help and devices.

Connect your PC to the TV using an HDMI cable. It's even easier for owners of an Apple TV or AirPlay-compatible TV. Using the Airplay feature (not screen sync), you can stream the screen content on your iPad or iPhone wirelessly to your TV through Apple TV. 

With a Chromecast Stick or with a Chromecast-compatible TV, you can transfer your movies to the TV for Android and Apple devices and navigate from your mobile phone/tablet. Simply plug the stick into your TV and open our platform on your mobile phone. 

Select the desired film here and press the transfer icon to the TV in the player.

More Information at help and devices.

We suggest an broadband internet connection with at least 2 MBit/s data transmission rate for movies in SD quality and 6 MBit/s data transmission rate for movies in HD-quality. Generally, streams also work with a low speed of Internet.

Our Player automatically takes an adaption of the movie quality, if the Internet speed isn’t enough.

There are many free options on the Internet that can test your actual Internet speed, e.g. at www.wieistmeineip.de/speedtest. 

It is important to us to provide all users with barrier-free access to the website. We design our website, mobile and TV apps to support technologies for barrier-free use, e.g. keyboard navigation, screen readers. All pages are easy and intuitive to use. We pay attention to sufficient contrasts and a page structure with semantic markups. Subtitles are individually adjustable in size and color. When possible, we provide audio descriptions and subtitles for the hearing impaired. We are constantly working to make filmfriend even more accessible to all.

The Web Content Accessibility Guidelines (WCAG) define requirements for websites to improve accessibility for people with impairments. Here you can find detailed documentation on filmfriend's accessibility (VPAT© Version 2.4.Rev) based on these requirements.

If there are subtitles, you can set size and color directly in the player:

• First start the movie. At the bottom right you will find three dots.
• Click on it and a selection menu will appear.
• Click on "Subtitle"
• Under the selection of subtitles offered you will find the settings for the font size and a choice between the colors white, yellow and green for the subtitle color.

There are individual films in which the subtitles are "burned" directly into the picture. It is not possible to make a setting there. 

You can find which films have which languages and/or subtitles as follows: 

• Open the search via the search button above
• You will find various filters under the search bar, including language and subtitle filters
• Clicking on a button for language or subtitle will open a selection list
• Clicking on the required language opens a page with all titles we offer for your selection
• On the left side you will find the filters again, in order to make a further restriction if necessary
• With the button "Reset all filters" you get back to the search

If there are subtitles, you can set size and color directly in the player:

• First start the movie. At the bottom right you will find three dots.
• Click on it and a selection menu will appear.
• Click on "Subtitle"
• Under the selection of subtitles offered you will find the settings for the font size and a choice between the colors white, yellow and green for the subtitle color.

There are individual films in which the subtitles are "burned" directly into the picture. It is not possible to make a setting there. 

You can find which films have which languages and/or subtitles as follows: 

• Open the search via the search button above
• You will find various filters under the search bar, including language and subtitle filters
• Clicking on a button for language or subtitle will open a selection list
• Clicking on the required language opens a page with all titles we offer for your selection
• On the left side you will find the filters again, in order to make a further restriction if necessary
• With the button "Reset all filters" you get back to the search

If you are logged in, Videos that have not played all the way through are displayed on the Home screen in the "Continue Watching" strip.

You can add movies to the Watchlist in two ways:

• Mouseover the preview images in browser and a colored icon will appear in the upper left corner. Click on this icon to add the movie to the Watchlist.
• On the respective detail page of the film you will find a button "Watchlist". Click this button to add the movie to the Watchlist.

In your watchlist you will find a menu item "Share" on the right above the watchlist. By clicking on this menu item, a pop-up window will show you a public link to the watchlist, which you can copy and share. Recipients can only see the contents of your watchlist via the link. However, they cannot access your account. To play the content, recipients must each sign in with their own account.

If you want to deactivate the public link again, then also click on the "Share" menu item. In the pop-up window, you can deactivate the link by clicking the "Stop sharing" button.

On the portal we offer films that have received different age ratings from the Freiwillige Selbstkontrolle der Filmwirtschaft (FSK). To ensure compliance with the requirements of the Interstate Treaty on the Protection of Minors in the Media (JMStV), registration on our portal is only possible by stating the date of birth. If the age falls below the age rating of the FSK for a film, the film cannot be played by the user.

PIN

You can also store a PIN for your account and set an age. Movies with an age rating above this age can then only be played when this PIN is entered. PIN and age can be changed. You can find the settings for PIN assignment in your profile area (icon at the top right next to the search).

When using our TV app on Apple TV, you remain logged in by default. You can prevent unauthorised access to filmfriend on your Apple TV using the "Restrictions" setting. To do this, set a 4-digit code in the Settings > Restrictions section, select the Restrictions for apps option and set a restriction for apps > 12 years. You can find detailed instructions on how to do this in the Apple support area. Now all users will first be asked for the 4-digit code when starting the filmfriend app. 

Please note that this may also restrict other apps on your Apple TV.

The movies are only available from Germany, due to licence agreements.